Send Us A Note
Do you have questions, concerns, tracking information requests? Email us at anytime and we will get back to you within 24 hours on business days.
Let's Talk Bedtime
You have questions and prefer to speak to someone? Call us Mo-Fr 8-5pm PST or leave us a message and we will call you back.
Yaasa Around The Globe
You are looking to buy a Yaasa product outside of the United States? Yaasa's global locations and products are just one click away.
Frequently Asked Questions
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How do I track my order?
You should receive an email confirmation upon shipment with a FedEx tracking number. If you did not receive this email within the shipping time frame, please contact us at [email protected] for your tracking number
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Can I specify a delivery date?
We cannot expedite the construction of the mattresses as these are made to order and take 3-5 business days to construct, we can however place a hold on your order if you would like to delay shipment. Please call us or email us at [email protected] and let us know the day you would like to receive.
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There is no showroom near me. What other resources do you recommend to get a sense of the product?
We have many reputable reviews online. There are thorough Sleep System reviews on Youtube as well that can give you a sense of how our beds work and adjust. Check out this review of our mattress to get an idea for the feel https://www.youtube.com/watch?v=21jkPELX6ZI&t=560s
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How do I start a return or exchange?
Contact our Customer Experience team at [email protected] for products eligible for return or exchange.
Find Other Yaasa Locations
All Yaasa Locations
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Yaasa In Switzerland
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Yaasa In Germany
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Yaasa In Austria
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Yaasa In Hungary
Shop: https://shop.yaasa.hu
Email: [email protected]
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Yaasa In Italy
Shop: https://shop.yaasa.it
Email: [email protected]
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Yaasa In Poland
Shop: https://shop.yaasa.pl/
Email: [email protected]
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Yaasa In Slovenia
Shop: https://shop.yaasa.si/
Email: [email protected]
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Yaasa in Sweden
Shop: https://shop.yaasa.se/
Email: [email protected]
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Yaasa In The Netherlands
Shop: https://shop.yaasa.nl
Email: [email protected]