Returns

If your Yaasa product doesn't meet your expectations, you can use your right of return. Simply fill in the form below. Providing all deadlines and requirements are met, we'll send you a free return postage coupon.

Please note that only undamaged items in their original packaging can be taken back and reimbursed. The return period is 30 days from the delivery date (excluding business orders).

You'll learn where to find the serial number for your product on our complaints and returns information page.

If you have a general inquiry or want to make a complaint about a product, use the contact form provided on our contact page

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Desk Pro 2, Desk Essential, Desk Basic, Desk Basic S and Desk Frame:
The serial number is located under the tabletop, on a silver sticker in the middle of the desk frame. The Desk Pro 2's sticker sometimes obscured by a sheet metal cover, which has to be removed first. The serial number begins with the letters SN followed by 9 digits.

Desk One and Desk Four:
On the Desk One, a sticker with the serial number is located on the underside of the table foot. On the Desk Four, the serial number is on the inside of the table frame.

Chair Classic:
You can find the serial number on the underside of the chair. It begins with the letters SN followed by 9 digits.

Please see our data protection information.